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Find answers to commonly asked questions, use the contact form at the bottom of this page or call +1 800-914-5902 to contact InStride Support.
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I want to launch this program. How do I get started?
I entered my short code and the unique link in the email I received in my DSP signup email isn’t working. What should I do?
What are the benefits of offering this program to my employees?
Why is this program being offered?
Can I use this in my hiring advertising?
How much time does it take to administer this program?
What is the estimated budget for me to operate this program?
How does billing work for tuition reimbursement?
My employee was denied or has to appeal their tuition reimbursement request. What is my role?
What if my employee leaves before their tuition reimbursement is paid out?
What types of schools and programs are reimbursable through Next Mile?
Which employees are eligible to receive this benefit?
What if I want to cancel my DSP’s agreement with InStride?
Am I eligible to participate as a DSP owner?
How will my employees know if they are eligible to enroll?
Is there a limit to the number of employees at my DSP who can participate?
What schools or academic providers are available to employees through Next Mile?
Are there any minimum grade requirements to participate?
What if an employee leaves my DSP when they are in the middle of taking a course?
How do my employees enroll in courses through Next Mile?
I’m looking for the U.S. Next Mile program.
Will there be support to help my employees select a course, degree program or career path?
Where can my employees go if they have a question?
Complete and submit the form below and our InStride support team will be in touch via email within one business day.
Are you currently enrolled?
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